Privacy Policy

This Privacy Policy explains how Navish Nails (“we”, “us”, “our”) collects, uses, shares and protects your personal information when you visit our website, make a purchase, contact us or otherwise use our services (the “Site” and “Services”).

1. Personal Information We Collect

When you visit our website, we may automatically collect certain information about your device and your use of the Site, including:

• Your web browser and device type
• IP address
• Time zone and approximate location
• Cookies and similar technologies stored on your device
• Pages and products you view
• Websites, advertisements or search terms that referred you to our Site
• How you interact with our Site

We may collect this information using technologies such as cookies, log files, web beacons, tags and pixels.

When you make or attempt to make a purchase, we may also collect information including:

• Your name
• Billing address
• Shipping address
• Email address
• Phone number
• Order and transaction information
• Payment information necessary to process your transaction

Payment information is generally processed by our payment providers rather than being stored directly by Navish Nails.

If you subscribe to our email marketing, we may collect your email address and information about your interactions with our marketing communications.

2. How We Use Your Personal Information

We may use your personal information to:

• Process, fulfil and deliver your orders.
• Process payments and provide order confirmations.
• Provide tracking and delivery updates.
• Communicate with you regarding orders, returns, exchanges or customer support.
• Detect and prevent fraud, abuse and other security risks.
• Manage returns, refunds and disputes.
• Improve and optimise our website and customer experience.
• Understand how visitors interact with our website.
• Measure the effectiveness of our advertising and marketing.
• Send promotional emails, offers and information about new collections where you have consented or where otherwise permitted by law.
• Comply with applicable legal and regulatory obligations.

3. Sharing Your Personal Information

We may share personal information with third parties that provide services necessary for us to operate our business. These may include:

• Shopify, which provides our e-commerce platform.
• Payment processors.
• Delivery and fulfilment providers.
• Analytics providers.
• Advertising and marketing platforms.
• Email and customer communication providers.
• Fraud prevention and security providers.
• Other technology providers necessary to operate our Site and fulfil orders.

These providers may process your information only as necessary to provide their respective services, subject to their own privacy practices and applicable law.

We may also disclose personal information where required by law, in response to lawful requests from authorities, to enforce our agreements or to protect our rights, customers or Services.

4. Cookies and Advertising

We may use cookies, pixels and similar technologies to operate our website, remember preferences, understand how customers use the Site and measure advertising performance.

We may also work with advertising partners to display advertisements that are more relevant to your interests.

Depending on where you live, certain advertising activities may be considered the “sale” or “sharing” of personal information or “targeted advertising” under applicable privacy laws.

Where required, you may be able to manage these activities through our cookie or privacy preference controls.

Where applicable, we may also recognise supported Global Privacy Control (GPC) signals as an opt-out request.

5. Your Privacy Rights

Depending on where you live, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information in certain circumstances.
• Request restriction of certain processing.
• Object to certain uses of your information.
• Request a copy of certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

You can unsubscribe from marketing emails using the unsubscribe link included in those communications.

To exercise an applicable privacy right, contact us at info@NavishNails.com.

We may need to verify your identity before completing certain requests.

6. International Data Transfers

Some of the service providers we use may process or store personal information outside the United Kingdom or the country in which you live.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, maintaining business and financial records, resolving disputes, preventing fraud and complying with legal obligations.

Different categories of information may therefore be retained for different periods.

8. Data Security

We use reasonable administrative, technical and organisational measures designed to protect personal information.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

9. Children’s Privacy

Our Services are not directed towards children, and we do not knowingly collect personal information from children in circumstances prohibited by applicable law.

10. Third-Party Websites

Our Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices of third-party websites, and we recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, legal requirements or other operational reasons.

The latest version will be made available on this page.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights or have a concern about how your personal information is handled, please contact:

Navish Nails
info@NavishNails.com
United Kingdom